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PRIVACY POLICY

1. Data Controller

The personal data collected on this website is processed by:

 

Morgan SOLBES

Sole trader (Micro-entrepreneur)

Trade name: Crew Factory & Co

Email: crewfactoryandco@hotmail.com

2. Data Collected

When placing an order or using the contact form, the following data may be collected:

 

  • First and last name

  • Postal address

  • Email address

  • Phone number (if provided)

  • Information necessary for delivery

  • Payment-related information (securely processed by Stripe)

No banking details are stored directly by Crew Factory & Co.

3. Purpose of Data Collection

Personal data is collected solely for:

 

  • Processing and tracking orders

  • Managing payments

  • Delivering products

  • Communicating with customers

  • Fulfilling legal and accounting obligations

Personal data is neither sold nor used for external commercial purposes.​

 

4. Data Retention

Data is retained for the period necessary to process the order and to comply with applicable legal and accounting obligations.

5. Data Sharing

Certain data may be shared with the following service providers strictly for the purpose of fulfilling services:

 

  • Wix (website hosting)

  • Stripe (payment processing)

  • Mondial Relay / InPost (delivery services)

These providers apply their own data protection policies.

6. Security

Data is hosted on secure platforms.

Payments are processed via Stripe using secure protocols that comply with current industry standards.

7. Customer Rights

In accordance with the General Data Protection Regulation (GDPR), customers have the following rights:

 

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

Any request may be sent by email to:

crewfactoryandco@hotmail.com

8. Cookies

The website may use cookies necessary for its proper functioning (via Wix).

Customers may configure their browser settings to refuse cookies.

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